Parature.com

0.903 seconds (33.94 KB per second)

Invalid (16 errors, 13 warnings)

Update in progress...

30.65 KB (31,387 Bytes)

5.54 KB (5,676 Bytes)

18.1%

-//W3C//DTD HTML 4.01 Transitional//EN

Customer Service Software, Customer Support Software & Help Desk Software from Parature

Offers customer service software including customer support, help desk software, knowledgebase, case management, and trouble ticket helpdesk software

customer service software, customer support software, case management,

• <H1> Web-based Customer Service & Customer Support Software
• <H2> Complete, not complex...
• <H2> Be where your customers are
• <H2> Give customers multi-channel 24/7 support
• <H2> What do you need to do to improve your organization?
• <H2> Who is Parature?
• <H2> Discover Parature
• <H2> Contact Us
• <H2> Who is Using Parature?
• <H3> Parature Customer Service™ Software: The best value in a Web-based, multi-channel software suite your customers and support team will love.
• <H3> Parature for Facebook enables customer service teams to provide direct 1-to-1 engagement with their customers directly in Facebook. Learn more »
• <H3> Improve your customers' overall experience.Deliver one simple, integrated solution.Learn more »
• <H3> Use chat to improve service and increase retention rates
• <H3> Implement a social media strategy to actively engage in customer conversations
• <H3> Drive down high volume of issue requests and repetitive questions
• <H3> Give customers multi-channel 24/7 support
• <H3> Boost CSR productivity and reduce agent training costs
• <H3> Ease the workload for overburdened CSRs
• <H3> Consolidate inefficient disparate systems into a single easy-to-use system
• <H3> Grow customer retention and loyalty
• <H3> Meet rising support request volume without adding headcount
• <H3> Get more meaningful service metrics from every customer interaction
• <H3> Deliver great, consistent support through a busy product launch
• <H3> Find a better way to collect and analyze customer feedback

Unicode (UTF-8)

Missing

No

No

Not Detected

parature.com/robots.txt

#
# robots.txt for http://www.parature.com/
#

# exclude some access-controlled areas
User-agent: *

Missing

UA-293859

Not Detected

8 characters (12 characters with ".com")

10 years and 5 months / November 25, 2002

6 out of 10

63.236.109.204

Microsoft-IIS/6.0

United States

• pdns6.ultradns.co.uk
• pdns2.ultradns.net
• pdns4.ultradns.org
• pdns3.ultradns.org
• pdns5.ultradns.info
• pdns1.ultradns.net

0

0

26

0

5

58,958

234,909